These are the strategic gaps we close — the ones that cost real money when they are ignored.
Starting as a solo support worker is one thing; running a registered provider with staff is another. We structure the entity — company, trust, or both — for asset protection, tax efficiency and the succession or sale you may want later.
You cannot charge above the price guide, so profitability lives in labour efficiency, utilisation and overhead control. We build the numbers that show your true cost-to-serve per support item and where the margin actually is.
Registered providers face NDIS Quality and Safeguards Commission audits, and financiers and buyers scrutinise the same numbers. We keep your financials defensible so registration, audit and due diligence proceed without a scramble.
Every deliverable is principal-signed. Not delegated, not templated — built for your situation.
Your provider business is structured for protection and growth, you know your real margin on every service line, your SCHADS payroll is compliant, and your financials stand up to a Commission audit or a buyer's due diligence.
“Graham showed us which services were actually profitable and which were quietly losing money. We restructured, and for the first time the growth is sustainable.”
— Registered NDIS provider, South-West Sydney
Most are. A supply to an NDIS participant is GST-free when the participant has a plan in effect, there is a written agreement, the support is a reasonable and necessary support in the plan, and it is of a kind determined by the relevant Minister's determination. However, not every supply you make qualifies — some ancillary goods and services are taxable. We review each revenue stream and code it correctly so your BAS is accurate.
No. We work with registered providers, unregistered providers, support coordinators, plan managers, allied health practitioners and sole-trader support workers. The accounting and tax needs differ at each stage, and we tailor the support to where your business is now and where you want it to go.
The Social, Community, Home Care and Disability Services (SCHADS) Award governs pay for most disability support workers, including penalty rates, broken-shift allowances, sleepovers, minimum engagements and travel between clients. We set up your payroll so these are applied correctly — protecting you from underpayment claims while keeping labour cost visible so it does not erode your margin.
Yes. This is a common growth path and it changes your tax, structure, payroll and reporting obligations significantly. We advise on the right entity structure, set up compliant payroll and bookkeeping, and get your financials to the standard the NDIS Quality and Safeguards Commission and financiers expect.